There are currently no vacancies.
A Conference & Banqueting Manager is a person who manages the conferences and banquets in a hotel, resort, or other lodging-related establishment.
While taking a strategic overview and planning ahead to maximise profits, the manager must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests’ needs and expectations. Business and people management are equally important elements.
Conference & Banqueting Manager can work in various places, including restaurants, country clubs, hotels, universities, convention centers, and catering companies.
In the role of Conference & Banqueting Manager you would be responsible for the day-to-day management of conferences and banquets. You would have commercial accountability for budgeting and financial management, planning, organising and directing banquets/conferences according to the clients’ needs.
Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
As the head of the banqueting/conference department, the Conference & Banqueting Manager is accountable for communication with clients and staff.
Managing budgets and maintaining statistical and financial records
The Conference & Banqueting Manager needs to carefully supervise the department budgets and maintain precise statistical and financial records.
Maintains constant communication with clients and on-site contact to ensure all expectations are met or exceeded
An important responsibility of a Conference & Banqueting Manager is to be always available for clients and focus a lot of attention to detail.
Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
As the highest position of the conferences/banqueting department, the Conference & Banqueting Manager is responsive for maintaining contact between the kitchen, where food is produced, and the banquet itself, where food is served to customers.
Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
Armed with a polite and friendly personality, the Conference & Banqueting Manager will be the one handling complaints and queries from clients. A vital skill of a Conference & Banqueting Manager is to be able to quickly and efficiently find solutions to customers’ problems and demands.
What can you expect to earn being a Conference & Banqueting Manager? The position of Conference & Banqueting Manager is one of the most high profile roles in a hotel, simply because the conference and banqueting facilities tend to be a rich source of revenue.
Conference & Banqueting Manager salaries will vary depending on experience, but will typically be in the region of £20,000 to £35,000 per year depending on experience. As of July 2017, the average salary for a Conference & Banqueting Manager in the UK is £24,628 (Source: PayScale). If you have lots of experience you will be in high demand and hit the higher end of the salary bracket. It also depends largely on the type of establishment you are working for and the available budget they have.