Top 5 Job Interview Tips

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You have successfully got yourself an interview for your dream job, well done! When it comes to having a successful interview it’s important to get the basics right. Below are five top interviewing tips to help you impress your interviewer, good luck!

1) Practice interviewing

Use memory cards

Draw a list of questions and answers that will help you memorise potential answers to any questions you think the interviewer may ask. Write down the Q’s and A’s on the cards and try to memorise them so you can quickly fire back meaningful answers to your interviewer.

Get practice with a friend

Ask a friend to pick out random questions from your memory cards to drill you and to ensure you can answer all the questions from memory. Also allow your friend to ask other questions they can think of that put you on the spot so that you have to think on your feet and answer correctly. This helps simulate a real interview, and will actually help you relax when it’s the real thing, simply picture the interviewer as your friend and pretend you are going over your test questions again.

Record yourself

It’s important to look at how you are performing so record yourself with your friend practicing and ask them to critique you so that you can improve. This may help with things such as talking too fast or too much/little.

2) Practice questions

General interview questions

There are many common questions that are not job specific that could come up in a job interview, these are referred to as ‘general questions’. Below we’ve listed the top 10 general interview questions that you should practice answering:

  1. Tell me about yourself.
  2. What are your greatest strengths?
  3. What are your weaknesses?
  4. Why are you leaving your job?
  5. Why do you want this job?
  6. Why should we hire you?
  7. How do you handle pressure or job stress?
  8. Give me an example of how you a challenging situation you overcame in a previous job
  9. What are your salary expectations?
  10. Tell me about your career goals.

Specific hospitality interview questions

Restaurant Interview Questions:

Working in a restaurant whether it be in service or as a chef requires patience, efficiency, and teamwork skills. Restaurants are often fast paced/stressful and busy environments and you want to ensure you are ready for this and the great sense of satisfaction and rewards that go along with the job. You can prepare yourself for hospitality job interview questions like:

  • Do you have experience taking care of customers?
  • How would you handle difficult or fussy customers?
  • Have you been a customer at our restaurants, and how was your experience?
  • Are you familiar with our menu and beverage offerings?
  • What do you know about the head chef?
  • What can you tell me about this restaurant and the business?
  • Do you think you have what it takes to work long hours in a busy restaurant?
  • Tell me about how you worked in your last kitchen?

Tourism Interview Questions:

When you are working for tour companies, cruise ships and other sight seeing companies the priority for them is customer experience, so you need to show excellent customer facing skills. You will want to show that you can handle big groups of people professionally, calmly and with the ability to put fun into the activity. Some example questions might include:

  • Describe a situation where you had a dissatisfied customer and you solved their problem.
  • Are you able to interact well with people of all ages, backgrounds, and walks of life?
  • Have your travelled much on your own, with friends, or family?
  • What experience do you have that would help with this type of job?
  • Are you able to control and organise groups of people?
  • Can you speak other languages?
  • Can you organise day trip events and could you give me some examples?
  • Is your schedule flexible? (You may be working seven days at week and different shifts.)
  • Are you comfortable in large crowds?
  • Do you know basic first aid?

Travel Agency Interview Questions:

Travel agents will help find you a holiday that matches your requirements and budget.  If you work as a travel agent, it’s important to be great with customers, passionate and knowledgeable about the holiday you are arranging, some sample questions may include:

  • Are you comfortable using computer systems to help customers find the best deals?
  • How do you handle difficult or frustrated customers?
  • Travel agents need to be well-organised. Do you have a reliable organisational system?
  • Do you enjoy travelling yourself? What has been your most memorable trip?
  • What could you do better to improve customer experience whilst travelling?
  • Have you ever booked travel through a travel agency? What has been your experience?

3) Research the company

When you have got to the stage of being invited to an interview, you know the company is taking you seriously and were interested in your CV/Resume. If you really want the job you should do your research on the company to find out as much as possible. You may consider researching the directors and senior people who you will likely meet to know a bit about their background and what they do for the company. You should also research your job role in-depth and find out who your direct manager is, what the responsibilities will include and how the job/person responsible is currently carrying out the job. Look into the background and history of the company to find out more about its core values and ethics and how it got started, this will give you something to talk about at the interview.

4) Be ready ahead of time / time keeping

Part of being successful in life is about being prepared for what life can throw at you. The more time you put into something the greater the results will be and the same goes for interviewing. Prepare as much as you can in advanced and do not leave it for the day before the interview as you will not have prepared enough and lack the knowledge and prep required to succeed. Ensure you have multiple copies of your CV/Resume printed out, a pen and notepad ready for the interview. Prepare your clothes and interview outfit  a few days before so you don’t need to think about it the night before the interview, you can simply get up and get dressed without causing potential delays. Arrive early, at least 10 minutes before your interview is due to start, it will show efficiency and that you have planned your trip correctly.

5) Stay calm and show what you know

It’s finally time for the interview and the assessor invites you into the room. Try to stay as calm as possible and keep your breathing under control, then take a moment to regroup and prepare yourself. Pay attention and prepare for the questions and as the questions come, try to take a moment before responding and think about what they are looking for from the question. Answer the question confidently but not overly so and try to give off a positive vibe, and remember to smile! As you relax and get into your stride try to recall your research and practice you had with your friend and think about combining the knowledge you gained into your answers and possibly at the same time asking the assessor about something related to the question to show you have a keen interesting in understanding more on the subject. Use examples about your experiences where possible, but not all the time as you don’t want to take too long answering questions and it’s very likely the assessor will ask if you have some questions at the end, use this time to ask questions and give examples if necessary. Do not forget to thank your interviewer and reiterate your interest in the position up for grabs. When the interview comes to and end you can pass on any details to ensure they have all your contact information correct before you go.

Good luck and go get that dream job!